FAQ’s – Frequently Asked Questions

View a list of commonly asked FAQS – Frequently Asked Questions about Hollywoodbets below.

How do I register?

·         At the top right-hand side of the website click on the purple button “Register Now”

·         Fill in your details on the registration page.

·         You will receive an SMS with your login details.

·         You can use these details to login to the website and start betting.

·         Easy as that!

If you are having difficulty registering please contact us via email at [email protected]  or using Live Chat on the website.


Which payment methods do you provide?

·         Cameroon: Mobile Money

·         Ghana: Mobile Money

·         Nigeria: Visa; Mastercard and Verve; Bank Accounts

·         Rwanda: MTN Mobile Money

·         Tanzania: Vodacom Mpesa;  Tigo Cash; Airtel Money

What is the minimum deposit for Mpesa Kenya?

·         1GBP (or currency equivalent) is the minimum deposit.

What are your withdrawal requirements?

·         Minimum withdrawal amount is 1GBP or currency equivalent based on the payment method being used.

·         There are no charges or fee’s on your withdrawals charged by Hollywoodbets but carrier and bank fees may apply.

·         Expected turnaround time depends on the payment method used. For more details refer here: http://m.hollywoodbets.com/Menu/Info/FAQ.aspx

·         Remember to update your payment method in your account profile under ‘Banking’ this will help speed up the process of your withdrawal requests.

·         A request for your verification documents may take place when specific thresholds are met, or at any time at the discrepancy of Hollywoodbets management. Only once the documents are received will the withdrawal be processed.

 

How do I reset my password?

·         On the home page click on Login button,

·         Click ‘Lost Password’

·         Choose ‘SMS’

·         Enter your mobile number and click on ‘Reset’

·         A new password will automatically be sent to your mobile number.

Remember once your password has been reset, you can change the password to something you will remember in your Account section when logged in.

What are the advantages of betting with Hollywoodbets?

·         Hollywoodbets is always improving to give you a betting product you love. Our attractive website is user friendly, with excellent customers support offering competitive markets and odds in the betting industry. You can also enjoy the comfort of betting wherever you are by using our website on your mobile. Want to feel like a celebrity? Bet with Hollywoodbets!

 I have more questions? How can I contact Hollywoodbets? 

·         Email: [email protected]

·         Live chat: https://www.hollywoodbets.com

·         WhatsApp:

+27824157850 – Central and East Africa (Kenya, Tanzania, Uganda, Burundi, Rwanda)

+27728200802 – West Africa and Other countries (Cameroon, Ghana and Nigeria)

·         Contact us anytime we love to serve you!